Virtual Assistant · AI Automation · Customer Operations
8 years of remote excellence in VA & customer support — now supercharged with n8n, Make.com, GoHighLevel & AI automation. 5 certs in 30 days.
I'm Irand Angel P. Andrade — a dedicated VA & Customer Support professional based in Porac, Pampanga, Philippines, with 8 years of remote work experience across VA, customer service, and lead support operations.
In March–April 2026, I completed an intensive AI Automation upskilling sprint, earning 5 certifications in under 30 days and shipping 5 live automation projects using n8n, Make.com, Zapier, GoHighLevel CRM, and Prompt Engineering.
What sets me apart: real operational experience from 8 years on the frontlines. I build systems that solve the actual problems remote teams face every day.
Each service is engineered around real business outcomes — not just tech for its own sake.
Replace manual, repetitive tasks with intelligent n8n, Make.com & Zapier workflows that run 24/7 — no extra headcount needed.
Deploy intelligent AI agents with memory, tools & reasoning — from 24/7 customer chatbots to internal productivity co-pilots.
Full GHL implementation — pipelines, funnels, email sequences, booking systems & API automations — turning your CRM into a revenue engine.
8+ years of frontline remote operations experience — admin, scheduling, research, KPI reporting & Google Workspace management done right.
End-to-end CX management combining human expertise and automated workflows — higher satisfaction scores, faster resolution, lower cost-to-serve.
Build AI that actually knows your business — custom knowledge bases, optimized prompts, and retrieval-augmented generation tuned to your context.
Let's map out your workflow in a free 30-minute strategy call — no commitment, pure value. Walk away with a clear automation roadmap.
AI Automation upskilling sprint — March to April 2026, Technical Virtual Assistants PH.
CRM Pipelines · Sales Funnels · Email Marketing · Booking · API Automations · AI Agents · Reputation Management
Fundamentals · Practical Techniques · Real World Scenarios · Prompt Libraries · Workflow Building
AI Agents · Server Setup · Nodes · Triggers · Filtering / Branching / Looping · API Connections
Scenario Structure · Filters · Error Handling · HTTP Requests · Router · Iterator
Triggers · Formatter · Paths · Looping · Sub Zaps · Webhooks · AI by Zapier
"Irand was someone we could consistently rely on. He handled maintenance coordination with professionalism, urgency, and genuine care for both tenants and property owners. He managed periodic inspections efficiently using AppFolio, coordinated vendors smoothly, and kept communication organized through automated email workflows. What stood out most was his ability to stay calm under pressure while making sure tasks were completed promptly and accurately."
"From training all the way through daily operations, Irand showed strong attention to detail, adaptability, and professionalism. He learned processes quickly, communicated effectively with the team, and consistently delivered quality work even in fast-paced situations. He's dependable, hardworking, and easy to collaborate with."
"Irand consistently delivered excellent customer service and became a dependable leader within the team. When he stepped into a Team Lead role, he showed strong initiative in helping the team reach monthly KPIs while maintaining a positive and supportive work environment. His dedication and commitment made a lasting impact on operations."
Need AI automation, a reliable VA, CRM setup, or all three? Ready to help your team move faster and smarter.
Thank you! I'll be in touch within 24 hours.
No fluff, no hard sell. Just a focused conversation about your business challenges and how automation can solve them. Pick any slot that works for you.